Nov 04, 2026  
2026-2027 College Catalog 
    
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2026-2027 College Catalog

CIF

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MGT 117 - Customer Service Management

3 credit hours
3-0-3

Students analyze characteristics of a model of good service in business and apply the principles derived from a comprehensive customer service strategy.

Minimum Placement Requirements
English: None
Reading: Placement into CCS 098  
Math: None

Prerequisites
None
 


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